Starbucks' Key Policies, Practices, Business Principles, and Procedures (2024)

FAQs

What are Starbucks key principles? ›

All partners are entitled to work in an environment that is free of harassment, bullying and discrimination. Harassment, bullying and discrimination take many forms, including: Unwelcome remarks, gestures or physical contact.

C.A.F.E. Practices was one of the coffee industry's first set of ethical sourcing standards developed by Starbucks^® in partnership with Conservation International in 2004. Since 2015, Starbucks^® coffee has been verified as 99% ethically sourced, and we are the largest coffee retailer to achieve this milestone.

Our approach includes responsible purchasing practices, farmer support efforts, social responsibility standards for suppliers, and environmental programs.

The 4 Pillars of Starbucks' Service Vision

The Starbucks pillars are anticipate, connect, personalize, and own: Anticipate – For instance, predict the unspoken request of your customer.

The four core values of Starbucks are to create a culture of warmth and belonging, to act with courage, to be present and to connect with transparency and dignity. These core values are at the heart of Starbucks' mission and serve as the foundation for the company's culture and operations.

The idea isn't entirely new--the company has previously offered plastic reusable cups that you could buy and bring in to be filled. The difference now is that the company will let you bring any cup. That's right, effective immediately, you can grab your favorite travel mug and have Starbucks use it for your order.

Caring for Our Planet & Our People

When we take care of people, we take care of the planet. We're donating 100M disease-resistant coffee trees by 2025 to help farmers and their communities, and committing to reduce our landfill waste by 50 percent by 2030.

In addition, government policies can influence the market demands and return rates in Starbucks' supply chain . The government can collect tax and allocate subsidies to impact the market demand and the returning strategies of manufacturers and retailers .

We're committed to upholding a culture where inclusion, diversity, equity and accessibility are valued and respected. Your entire experience—starting with your application—is designed to be the beginning of an inspirational journey, where you are treated warmly and with transparency, dignity and respect.

What type of business activity is Starbucks? ›

Related keylists. Starbucks Corp (Starbucks) is a beverage retailing company. It is one of the leading coffee chains in the world. The company's main activities include purchasing and roasting high-quality coffees, which are sold alongside handcrafted coffee, tea, and other beverages.

What are Starbucks' CSR initiatives? To have a positive impact on the communities it works with and in, Starbucks develops community stores that partner with local nonprofits. The nonprofits these stores work with offer services aimed to meet the needs of the communities they're located in.

Investing in Partners

By partners, Starbucks means employees, and the company says it has a deep commitment to diversity, equity and inclusion (DEI). Wage increases, training and equipment upgrades also account for US$1 billion of investment in 2022.

Starbucks is known for giving their employees great benefits, such as health coverage, 401(k) plans, parental leave, and tuition coverage, among other things. And the people that work there say this is one of the reasons they love their job.

The National Consumers League (NCL) filed suit in D.C. Superior Court, accusing Starbucks of misrepresenting to consumers that it is “committed to 100% ethical coffee sourcing” when it sources its coffee beans and tea leaves from farms that have committed human rights abuses in violation of the District of Columbia ...

The three pillars of Starbucks' social responsibility strategy are community, ethical sourcing, and the environment. Starbucks is committed to giving back to the community and supports various causes such as environmental sustainability, education, and health.

What Are Starbucks' Core Competencies? Starbucks' core competencies include its ability to expand almost everywhere globally, its care and concern for its employees, its focus on quality and providing a quality product, its continuous product development, and its excellent customer service.

Key factors in Starbucks' success include its commitment to quality coffee beans, customer-focused approach, and strategic expansion. It also embraced corporate social responsibility, and environmental sustainability. The global coffee giant has been able to build a loyal customer base and drives consistent growth.